Cisco Jabber Webex Teams

01-05-2021
 |  [RAND-100] - Comments



What You’ll Find in This Demo

Start, join, and manage online WebEx meetings. Launch Cisco Jabber for Windows from the Cisco Jabber shortcut on your desktop. Select File Options. The Options window opens 3. Seel ct the Meetings tab and then select Edit account. Select New Site from the WebEx Site drop-down list. Enter the required settings in the following fields. Secondly, Cisco announced they have joined webex meetings and webex teams into just one 'webex' but this is purely marketing. There indeed still exists two separate applications and systems with missing integrations between the two systems that can result in data loss.

The guide for this preconfigured demo includes two independent Cisco Calling and Meeting Integration demos: Microsoft Teams and Slack.

What’s New

The Microsoft Teams integration section has a new scenario: Cloud Video Interop (CVI) and WebRTC.

Overview

Microsoft Teams

Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Cisco meets this demand with client-based integration with Microsoft Teams.

The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients — Cisco Jabber, Webex Calling, and Webex Meetings.

Calling

  • Click to call with your existing phones from Microsoft Teams
  • No compromise on calling features
  • No dial plan and routing reconfiguration

Meetings

  • Simple-to-implement Webex Meetings Bot
  • Get your default website for Meetings
  • Set your default Meetings website

And all this is at no additional license costs because of the following:

  • Covered by your existing Cisco licenses/subscription
  • No (E5) Microsoft Cloud PBX Phone system license is required
Download

Cloud Video Interop (CVI) and WebRTC

  • SIP-capable video endpoints can join Microsoft Teams meetings via CVI for a rich, seamless meeting experience, without requiring third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience.

Cisco Jabber Webex Teams App

  • WebRTC supports the OBTP join with Calendar Service for B2B meetings from a Cisco video endpoint that has Media Engine running. These devices support WebRTC: Cisco Webex Board, Room Devices, and DeskPro.
Teams

Slack

Cisco jabber to webex teams

Cisco Jabber, Webex Call, and Webex Meetings integrated with Slack lets you collaborate seamlessly – whoever, whenever, however.

Calling

Cisco Jabber and Cisco Webex are simple-to-deploy plug-ins that can be cross-launched from within Slack when you want to call someone internally or externally.

With Cisco Jabber and Cisco Webex plugins, Slack users can:

  • Call someone internal with their extension or SIP URI
  • Call someone over PSTN

The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco Webex Personal Room meetings, and Cisco Webex scheduled meetings directly from Slack.

Meetings

With Cisco Webex Meetings plug-in, Slack users can:

  • Start and join meetings directly in their channel
  • Schedule a meeting and the meeting info card will be added to the conversation.
  • Automatically get status alerts and, if your meeting has already started, see who has joined
  • Preview your upcoming meetings and join from the list
  • Edit a scheduled Webex meeting
  • Play recordings, which are posted in the channel when ready
  • See if other users are currently in a Webex meeting

Scenarios

The Microsoft Teams integration section has three independent scenarios:

  • Scenario 1: Cisco Jabber and Webex Meetings Integration with Microsoft Teams
  • Scenario 2: Cisco Calling and Webex Meetings Integration with Microsoft Teams
  • Scenario 3: Cloud Video Interop (CVI) and WebRTC

Cisco Jabber Webex Teams Login

Cisco jabber webex

The Slack integration section has two independent scenarios:

  • Scenario 1: Cisco Jabber and Webex Meetings Integration with Slack
  • Scenario 2: Cisco Webex Calling and Webex Meetings Integration with Slack

Get Started & Resources

  • Schedule this demo and get the lab guide: Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
  • Visit the Cisco dCloud help page: https://dcloud-cms.cisco.com/help
  • Access all available Cisco dCloud content: https://dcloud.cisco.com
  • Contact Us: https://dcloud-cms.cisco.com/help/dcloud-collaboration-contacts
  • Talk about it on the dCloud Community

Cisco has recently announced some changes for the Webex Teams application. First, the Webex Teams application will now be known simply as “Webex”. The applications on Windows, Mac, and mobile clients all should reflect this change in the most recent updates. Second, and related to the first, Cisco is moving the Webex suite together into a unified application. This means that all of the features we currently enjoy in both Webex (formerly Teams) and Webex Meetings will all be available in the new unified application experience. This change will roll out over time so, for now, users should continue to utilize both Webex and Webex Meetings and the Office of Information Systems will send out announcements when the unified application experience is ready as well as for other features as they are introduced and released.

The Office of Information Systems is also announcing the retirement of the Cisco Jabber software platform for Arkansas Tech University to take place on January 29th, 2021. Jabber is an instant messaging and presence platform and has served in that capacity as part of ATU’s Unified Communications since the start of the Voice over IP (VoIP) initiative at the university. In addition to instant messaging, it could also function as a software version of your desk phone so that users could answer or make calls remotely when away from their office, as well as allowed control of a user’s desk-phone from their PC for hands-free dialing and answering.

With the adoption of Webex at ATU and the new features that have been added in recent months and the ones yet to come, Jabber has become largely obsolete in comparison. Due to this, Webex will replace Jabber as the instant messaging and presence platform for the university.

Webex allows for easy and quick virtual meetings, synchronized chats and chat history so that users can access conversations and content from a number of different devices seamlessly, and more predictable update schedule to ensure new features and bug fixes are added regularly. Another benefit of Webex is that all staff, faculty, and students are already set up and users do not have to wait to be on-boarded on to the VoIP system to be able to utilize it (non-VoIP users will be limited to chat, meetings, and Webex-to-Webex calling).

For users and departments that are already on the VoIP system and utilize Jabber, Webex will still allow for:

  • Control of your desk phone from your pc for hands-free answering, dialing, and other in-call options
  • Utilizing Teams as a software phone to allow making and receiving phone calls while working remotely
  • Logging into and out of and answering Hunt Groups
  • Receiving Call Pickup notifications and being able to intercept a call going to a coworker that you know isn’t available
  • Viewing and listening to voicemail
  • The ability to turn on or off Single Number Reach after it has been initially configured
  • The ability to turn on or off Call Forward

While Webex does not currently allow for the vFax application integration, this feature can still be accessed and used via email or the website.

Cisco Jabber Webex Teams Download

While OIS recognizes that there are a number of users and departments that feel comfortable with Cisco Jabber, Webex presents a superior feature set and will allow the entire university to quickly communicate without the barrier of users being on different software platforms. OIS will be available to help answer any questions or set up Webex meetings to demo Webex as needed for any department that needs instructions on its use before the retirement date for Jabber.